We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them. What data we gather
We may collect the following information (only if you choose to complete our contact forms): • Name and job title • Contact information including email address • Demographic information, such as postcode, preferences, and interests • Website usage data • Other information relevant to client enquiries • Other information pertaining to surveys and enquiries
How we use this data
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data: • For our own internal records. • To improve the products and services we provide. • To contact you in response to a specific enquiry.
Cookies and how we use them What is a cookie?A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options, or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content, and functions.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
We will never lease, distribute, or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998. Security We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998. Links from our siteOur website may contain links to other websites. Please note that we have no control of websites outside the opperformance.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Telephone CallsThe Telecommunications Regulations 2000 allows companies to record calls to:provide evidence of a business transactionensure that a business complies with regulatory proceduressee quality standards or targets are being metin the interests of national securityfor the purpose of preventing or detecting crimeprevent or detect crime to investigate the unauthorised use of a phone networksecure the effective operation of the phone network.
Businesses don’t have to tell people they are recording calls if it’s for any of the above reasons, but in any other case – for example, market research – they do.
We do not conduct market research.