Website privacy policy

Key details

This website privacy policy describes how OP Performance Limited (OPP) protects and makes use of the information you give the company when you use this website. Our Privacy Policy complies with the General Data Protection Regulation (GDPR), effective 25th May 2018. This Policy may periodically change in keeping with the European-wide law and subsequent updates will be notified on these pages. Any questions regarding the Policy and OPP privacy practices can be sent by email to itsupport@opperformance.co.uk If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on 29th May 2018 If you have any questions about this policy, please email admin@paulbyram.com

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them. What data we gather

We may collect the following information (only if you choose to complete our contact forms): • Name and job title • Contact information including email address • Demographic information, such as postcode, preferences, and interests • Website usage data • Other information relevant to client enquiries • Other information pertaining to surveys and enquiries

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data: • For our own internal records. • To improve the products and services we provide. • To contact you in response to a specific enquiry.

Cookies and how we use them What is a cookie?A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options, or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content, and functions.

• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.

• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

• To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

We will never lease, distribute, or sell your personal information to third parties  unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data  protection policy, in line with the Data Protection Act 1998.  Security We will always hold your information securely.  To prevent unauthorised disclosure or access to your information, we have  implemented strong physical and electronic security safeguards.  We also follow stringent procedures to ensure we work with all personal data in line  with the Data Protection Act 1998. Links from our siteOur website may contain links to other websites. Please note that we have no control of websites outside the opperformance.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Telephone CallsThe Telecommunications Regulations 2000 allows companies to record calls to:provide evidence of a business transactionensure that a business complies with regulatory proceduressee quality standards or targets are being metin the interests of national securityfor the purpose of preventing or detecting crimeprevent or detect crime to investigate the unauthorised use of a phone networksecure the effective operation of the phone network.

Businesses don’t have to tell people they are recording calls if it’s for any of the above reasons, but in any other case – for example, market research – they do.

We do not conduct market research.